Terms & Conditions

1. Our Services

MachinesFluent is a desktop dictation and AI-assisted text application for Windows. The App runs locally on your computer and provides speech-to-text transcription, AI text processing, and related productivity features. The App does not require an account or registration to use.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are general-purpose productivity tools and are not specifically designed for use cases subject to sector-specific regulatory requirements. If your intended use is subject to special legal, professional, security, or compliance obligations, you are responsible for determining whether the Services are suitable for that use.

2. Purchases and Licensing

Licensing Model

The App is free to download and use in its basic mode. No account, registration, or payment is required to use the basic features. Premium features can be unlocked by purchasing a license key.

Available Plans

We offer two licensing plans:

• Monthly Plan: A recurring subscription that renews until you cancel it. You may cancel at any time before the next renewal date.
• Lifetime Plan: A one-time payment that grants you a perpetual, personal, non-transferable license to use the premium features of the App made available by us at the time of purchase and thereafter, subject to these Legal Terms. A lifetime license does not guarantee indefinite future development, upgrades, new features, online services, support, or compatibility with every future operating system, device, or third-party provider.

License Scope and Activation Controls

Unless we expressly state otherwise in writing, each license is personal, limited, non-exclusive, non-transferable, and granted only for the number of users, devices, or activations expressly authorized by the relevant plan. A license may not be resold, sublicensed, rented, leased, shared outside the permitted scope, or used to provide services to third parties on a service bureau, managed service, or similar basis without our prior written consent.

We may apply reasonable technical measures to enforce licensing terms, including activation limits, device association, abuse detection, revalidation, and measures designed to prevent piracy, credential or key sharing, or other unauthorized use.

Order Acceptance and Anti-Fraud Review

All orders are subject to acceptance. We may refuse, cancel, delay, or place on hold any order, license delivery, renewal, or activation where we reasonably suspect fraud, unauthorized payment activity, identity misrepresentation, reseller abuse, sanctions or legal risk, unusual transaction patterns, or any breach of these Legal Terms.

We may request additional information reasonably necessary to verify a transaction or enforce these Legal Terms. No license is finally granted until the applicable payment has been successfully authorized, settled, and not subsequently reversed.

Payment Processing

All purchases are processed through our authorized merchant of record. The merchant of record handles checkout, payment processing, invoicing, applicable tax collection, and transaction management on our behalf. We do not directly process or store your payment card details.

The merchant of record may share limited transaction information with us, such as your name, email address, country, order status, refund status, and other information reasonably necessary to deliver your license key, provide customer support, prevent fraud, and administer refunds or disputes.

Prices displayed at checkout may include taxes, duties, or similar charges applied by the merchant of record under applicable law, including any TGC, VAT, GST, sales tax, or similar consumption tax where required.

Upon successful purchase, you will receive a license key that can be entered into the App to unlock premium features. The purchase links on our Site direct you to the merchant of record's checkout page.

Chargebacks, Reversals, and Non-Payment

If any payment is declined, reversed, charged back, clawed back, refunded in error, or otherwise not successfully received by the merchant of record or by us, we may suspend or deactivate the related license, subscription, or premium access until the payment issue is resolved.

We reserve the right to contest fraudulent or abusive chargebacks, payment disputes, or refund abuse using transaction records, activation records, support records, technical logs, and other relevant evidence available to us or our service providers. Nothing in this section limits any right a consumer may have to challenge an unauthorized payment or to rely on mandatory legal protections.

3. Free Trial

We offer a free trial of premium features so you can evaluate the full capabilities of the App before making a purchase decision. The free trial does not require payment information or an account. Details about the trial duration and scope are provided within the App.

We encourage all prospective buyers to take advantage of the free trial before purchasing, as it allows you to fully evaluate whether the App meets your needs.

4. Refund Policy

Unless a different refund policy is expressly stated at checkout by our merchant of record, you may request a refund within fourteen (14) calendar days of the original purchase date. After that 14-day period, payments are non-refundable except where required by applicable law.

Refunds for purchases processed by our merchant of record may be handled by that merchant directly. We may assist with refund requests, but the final processing of the payment reversal is carried out through the original payment channel used at checkout.

If you are on the monthly plan, you may cancel at any time before your next renewal. Cancellation stops future recurring charges. Your premium access will remain active until the end of the current billing period unless a refund is granted.

Where applicable and where clearly presented at checkout, you may be asked to expressly consent to the immediate supply of digital content or digital services and to acknowledge that, once performance begins, you may lose any withdrawal right to the extent permitted by applicable law.

This section does not limit any non-waivable withdrawal, refund, or consumer protection rights that apply to you under mandatory law.

5. Intellectual Property Rights

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Site and download and use the App; and
• download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@fasteroperations.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your Submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you submit: By sending us Submissions through any part of the Services you confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not send any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.

6. User Representations

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; (5) your use of the Services will not violate any applicable law or regulation; and (6) any information you submit in connection with a purchase, support request, or license activation is accurate and, if you use a payment method, you are authorized to use it.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to revoke your license key and refuse any and all current or future use of the Services (or any portion thereof).

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
• Circumvent, disable, or tamper with the license key verification system or any other licensing mechanism in the App.
• Share, distribute, publish, or otherwise make available your license key to any third party.
• Purchase or attempt to purchase any license or subscription using a stolen, unauthorized, or fraudulently obtained payment method, false identity, or false billing information.
• Initiate or threaten a chargeback, payment dispute, refund claim, or bank reversal in bad faith after receiving the benefit of the Services.
• Circumvent activation limits, device limits, trial limits, anti-fraud checks, or any technical measures used to protect the Services.
• Resell, sublicense, rent, lease, or commercially exploit a license except as expressly permitted by us in writing.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except as permitted by applicable law.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
• Delete the copyright or other proprietary rights notice from any Content.
• Copy or adapt the Services' software, including but not limited to any code that is part of the App or the Site.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

8. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of the Services or any portion thereof; (4) delay or withhold license delivery or activation pending fraud review or payment verification; (5) revoke, suspend, or blacklist license keys that have been obtained fraudulently, shared in violation of these terms, used in breach of these Legal Terms, or affected by a reversed or disputed payment; and (6) otherwise manage the Services in a manner designed to protect our rights and property, prevent fraud and abuse, and facilitate the proper functioning of the Services.

9. Privacy and User Data

We care about data privacy and security. The App runs locally on your computer. We do not require account registration, and we do not collect your dictation content, AI prompts, or generated text through our own servers when you use the App locally.

When you use the App's AI features, your content is sent directly to the third-party provider you choose and configure, typically using your own API key. Your use of those third-party services is governed by their own terms and privacy notices, and we are not responsible for their handling of your data.

When you purchase a license key, contact support, request a refund, or report a problem, we may receive limited personal data such as your name, email address, order details, device or diagnostic information you choose to provide, and communications with us, solely to deliver the license, provide support, prevent fraud, comply with legal obligations, and administer refunds or disputes.

Our Site may use cookies and similar technologies as described in our Cookie Policy. Our handling of personal data is described in our Privacy Policy. Depending on your location and the service providers involved, personal data may be processed in New Caledonia, France, the European Union, or other countries where our service providers operate, subject to applicable data protection law.

10. Third-Party Services

The App integrates with third-party speech-to-text and AI language model providers. These integrations require you to obtain and provide your own API keys from the respective providers. Your use of these third-party services is governed by their own terms of service and privacy policies.

We are not responsible for the availability, accuracy, or performance of any third-party services, nor for any data you transmit to them through the App. We do not endorse or guarantee any specific third-party provider.

11. Term and Termination

These Legal Terms remain in full force and effect while you use the Services.

We may suspend or terminate your access to all or part of the Services, including deactivating or revoking a license key, if we reasonably believe that you have materially breached these Legal Terms, engaged in fraud or payment abuse, used the Services unlawfully, created security or technical risks, or interfered with our systems, business, or other users.

We may also temporarily suspend access, activation, updates, or license validation during a reasonable investigation of suspected fraud, unauthorized payment activity, reseller abuse, security incidents, or other material violations.

Where reasonably practicable, we may give notice and an opportunity to cure before terminating access. We may act immediately without prior notice where necessary to protect the Services, comply with law, prevent fraud, address a payment reversal, or address security risks.

Termination for breach does not entitle you to a refund except where required by applicable law. We may also discontinue offering the Services or any plan going forward, but this does not waive any non-waivable rights you may have under mandatory law.

12. Modifications and Interruptions

We may change, update, suspend, or discontinue all or part of the Services from time to time. We may also modify features, pricing, technical requirements, or availability where necessary for product improvement, security, legal compliance, operational reasons, or business reasons.

We do not guarantee that the Services will always be available, uninterrupted, error- free, or compatible with every device, operating system, or third-party service. From time to time, maintenance, outages, third-party failures, or changes outside our control may affect performance.

A lifetime license is a license to use the premium version of the App under these Legal Terms. It is not a promise of indefinite future updates, new features, continued development, support, online functionality, or compatibility with all future platforms or third-party services.

13. Governing Law

These Legal Terms are governed by and interpreted in accordance with the laws applicable in New Caledonia, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If mandatory consumer protection laws in your place of residence give you additional rights, those rights remain unaffected. Subject to those mandatory rights, you and MachinesFluent agree to the non-exclusive jurisdiction of the competent courts of Noumea, New Caledonia.

14. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before starting formal proceedings. Such informal negotiations commence upon written notice from one Party to the other Party.

Court Proceedings

If a Dispute is not resolved through informal negotiations, it shall be submitted to the competent courts of Noumea, New Caledonia, unless mandatory applicable law requires otherwise. The language of the proceedings shall be English, unless the applicable court requires another language.

Restrictions

To the fullest extent permitted by applicable law, each Dispute must be brought on an individual basis. A Dispute may not be joined with any other proceeding, and neither Party may bring a claim as part of a class action, consolidated action, or representative action.

Exceptions to Informal Negotiations

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. Any such Dispute may be brought directly before a court of competent jurisdiction, including the courts identified above where applicable.

15. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

16. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

17. Limitations of Liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, or data, arising out of or relating to your use of the Services.

To the fullest extent permitted by applicable law, our aggregate liability for any claim arising out of or relating to the Services will not exceed the greater of (a) the amount you paid to us or our merchant of record for the specific product or plan giving rise to the claim during the twelve (12) months before the event giving rise to liability, or (b) if the claim relates to a one-time lifetime purchase, the amount you paid for that purchase.

You are responsible for maintaining the confidentiality of your license key and for securing your own devices, systems, third-party accounts, and API keys. To the fullest extent permitted by law, we are not liable for unauthorized use of the Services resulting from your failure to safeguard those credentials or systems.

Nothing in these Legal Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any non-waivable consumer rights, fraud, wilful misconduct, gross negligence, or liability for death or personal injury where such limitation is prohibited.

18. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

19. Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications from us, and you agree that agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, except where mandatory law requires otherwise.

You agree that we may use electronic records, electronic signatures, and electronic means to document transactions, notices, and consents relating to the Services.

20. Mandatory Consumer Rights

Nothing in these Legal Terms excludes, restricts, or limits any rights or remedies you may have under applicable law that cannot lawfully be excluded or limited. If any provision of these Legal Terms conflicts with mandatory law, the mandatory law will prevail to the extent of that conflict.

21. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms. Sections relating to payments, fraud prevention, intellectual property, disclaimers, limitations of liability, indemnification, disputes, and any provisions that by their nature should survive, will survive termination.

22. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: